outsourced it

What Do Outsourced IT Services Include?

Technology has come alongside businesses and helped some of our most challenging issues – from providing multiple means of communication to helping us create elaborate solutions and intricate designs, technology makes it possible for us to live and thrive in this modern world. On the flip side, technology can cause new issues and create new problems. Have you ever had trouble with an email not going through or had an issue accessing important files on your server? Have you ever experienced a cyber-attack? Problems arise daily in the workplace that slow down your productivity and increase downtime. Many of these issues arise from IT errors or disasters that can happen at any time.

It can be challenging to accomplish your daily tasks when these issues do surface. In these times, it’s critical to have a resource or guide that can resolve issues as quickly and efficiently as possible. Downtime can be costly and a cyber-attack can be devastating. That’s why having an IT service on hand to respond to and resolve your technological hiccups or disasters for you can be a true lifesaver – or business-saver.

Even more critical, is to have a proactive and holistic plan for preventing these issues. The best IT problem is no IT problem. By taking a holistic look at your IT needs and creating a proactive plan for servicing and updating software and responding to any problems that might arise, you’ll instantly save yourself from costly downtime, expensive security breaches, and frustrating system failures.

What services are available through Outsourced IT?

Outsourcing your IT services to a trusted third-party managed service provider can be the best way to ensure that you have the support and guidance you need to operate efficiently. But, what exactly can you expect when you outsource your IT?

Immediate Solutions to Daily Needs

Your business can’t afford to run slowly, take significant time to load, or not operate altogether. Neither can your technology!  When you have managed IT services, you have a team of people who can analyze the issues you face and handle them as quickly as possible. Even if you are in need of specialized support, you have someone a phone call away who can help to resolve the issue.

Ongoing Server Support

We’ve said it before and we will say it again, workstations and servers are the lifeblood of any business. When working efficiently and properly, your servers and workstations enable your business to perform at its best and bring value to your level of productivity. On the contrary, when they stop working efficiently, or altogether, is when your business loses money, time, and resources.

Outsourcing your IT means having the tools and team you need to provide proper support for your workstation or server to keep your day-to-day business running smoothly. In addition, ongoing server support means consistent and proactive maintenance and care – not just responding to a problem. By helping you stay up-to-date with the latest technology and best practices, an outsourced IT company can prevent problems and eliminate downtime in the future!

Proactive and Holistic Cyber Security

Cybersecurity is critical for every business. Without a strategic cyber-security plan in place, your business and your network are at constant risk of attack. Outsourcing your IT to a professional IT service ensures that your business is protected by a team of professionals who are actively invested in protecting your business from attack – no matter the source.

Emergency Response & Disaster Recovery

Unfortunately, some issues can only be taken care of with backup recovery. Having a backup and recovery solution in place could save your business! These precautionary measures are necessary for any business to ensure data can be restored during a natural disaster or another unforeseen event. It’s critical for you to be able to keep your business running in the case of an emergency or security breach.

Breaking the Curse of Technology

When you choose to outsource your IT, you should expect to find all of the services mentioned above – and more – available to you at all times. These services eliminate the downside of technology and allow you to focus on the gift it is to our world and to your business! If you are looking to entrust a team of IT professionals and engineers to manage all of your IT services – ABS is here to help! We would love to chat about your current IT needs and issues and form a plan best-suited to your business’s IT infrastructure.