Managed IT Services
Technology has quickly become an essential part of our lives, from the way we communicate with friends and family to our day-to-day business operations. We use technology for everything. Unfortunately, this same technology that makes it possible for us to do our jobs also comes with frustrating hindrances.
That’s where managed IT services come in. You don’t want to be constrained by the technology you use. It should make your job easier and your business better!
Choosing managed IT services allows you to have a team available to eliminate your technology challenges. It’s a way to ensure that the technology you use is working to help you not just operate your business, but grow it!
In addition, choosing managed IT services is more cost-effective and gives businesses access to IT expertise without the expenses associated with staffing an entire team.
Every company is different and your needs may vary, but if you’re considering outsourcing your business’ IT services, then this is for you. This guide explains every aspect of managed IT services and how providers like Advanced Business Solutions can get you the support you need.
What Are Managed IT Services?
Outsourced, or managed, IT service organizations are used by a business to manage part or all of their IT needs. They provide ongoing monitoring and management of your applications and IT infrastructure. These experts are there to solve any problems that may come up, either remotely or in person, make sure your business is running smoothly, and keep all of your data secure.
These technicians manage a lot of systems with ease – so you don’t have to. This includes anything from apps to software, to storage management, hardware, and more. Managed IT services are also responsible for creating and implementing comprehensive security, backup, and recovery plans so that you know your information is safe from a cybersecurity attack.
When businesses choose to outsource IT, they’re ensuring that their IT aligns with and supports their business goals while also ensuring that their IT systems run efficiently. This is all crucial to your business’ productivity, revenue, and reputation.
What managed IT services include
Outsourcing your IT services to a trusted third-party managed service provider can be the best way to ensure that you have the support and guidance you need to operate efficiently.
They provide comprehensive service that includes:
- Immediate solutions to daily needs
- Ongoing server support
- Proactive and holistic cybersecurity
- Emergency response and disaster recovery
Your business, and therefore your technology, can’t afford to run slowly or not operate altogether. In the event that something happens to your servers or there is a break in your cybersecurity, it’s critical for you to be able to keep your business running. With managed IT services, a team of experts is behind you to analyze any problem and resolve it as quickly as possible.
Why you need to outsource IT services
Running a business is not an easy job. There are a hundred things you need to do, and you only have time for half of them. Outsourcing your IT services allows you to check a few things off your to-do list without ever lifting a finger.
Managed IT Services don’t just take care of day-to-day operations. They also have you covered when the worst things happen.
You may be great at what you do, but you won’t expect everyone else to be, as well, right? The same goes for us and IT. We don’t expect you to be an IT expert on top of everything else you’re doing. That’s why when you have a server that fails or face a cybersecurity threat, it’s better to let someone who is trained to handle your IT problems take over and give it their full attention.
Take your servers, for example. Servers are the lifeblood of your business. They store all of your information. When you have an issue with your server, your entire business could suffer through data loss and downtime.
With managed IT service, you’ll get the 24/7 server support you need, plus regular maintenance, data backup, and more. They benefit your business by proactively preventing issues, downtime, and data loss by consistently monitoring, updating, and backing up the information that makes your business work. And the same goes for every other aspect of your IT needs.
Learn more about what managed IT Services include.
What Companies Like ABS Offer
Managed IT services, like what ABS offers, are comprehensive programs that allow you to get the care and support you need for your business. There is a lot that goes into that system, though, and not every company will need every service. ABS will craft an IT plan specifically for your needs from our specific services. Here is everything we can do for you:
Support when you need it is a huge advantage with outsourced IT services. When you call ABS for IT support, you’re not going to get a receptionist in an office across the country. You’re going to talk to a local engineer who is ready to help you with your IT support needs. Our top priority is to find the proper resolution as quickly and efficiently as possible, so we’ll be there to work through your problems either with a live help desk person answering phones or an engineer out in the field, if necessary.
Learn more about how our Help Desk works.
Workstation and Server Support
We’ve mentioned it once already, but servers really are the most important part of your business’ technology. They allow you to store every piece of data and get business done. When they aren’t working properly, however, there can be huge repercussions for your company. Managed IT services have the tools and resources to keep your servers up and running and to fix them, should something go wrong.
Technology is always changing, though, so what works today might not work tomorrow. That’s why ABS is committed to staying on the cutting edge and exploring new ways of doing IT. We want to provide you with long-term solutions.
Learn more about how we can help your business with Server Support.
Network and Security Services
Keeping company data secure is a top priority for any business. In order to do this, though, you need comprehensive cybersecurity. ABS will create a security strategy to fit the unique needs of your business and limit your vulnerabilities to cyberattacks with added measures.
Learn more about how we protect your networks and information.
Backup and Disaster Recovery
Even the most extensive cybersecurity strategies are not 100% foolproof, which is why it is so important to have good backups of your data. A well-designed backup and disaster recovery solution can help protect your business from threats, like ransomware and other cyberattacks, and maximize the uptime of your infrastructure.
Learn more about how our backup and disaster recovery engineers protect your business.
Remote Monitoring and Management
A remote monitoring and management tool allows us to monitor the vitals of each individual technology system in real-time. This means that we can diagnose and resolve problems even before you know there is a problem to begin with. This allows you to keep your focus on your business instead of your IT infrastructure. Plus, we will be transparent about any and all changes.
Remote monitoring makes it possible for your outsourced IT team to monitor the vitals of your system in real-time. This matters because your time matters. Any and all of your IT needs can be addressed proactively and resolved faster and more efficiently.
Learn more about how ABS solves problems with remote monitoring and management.
Strategic Planning Services
With any managed IT services company, the goal is the same: to offer IT support and protect your data. At ABS, we go a step beyond that by listening to the exact needs of your company and creating a strategy that aligns with those needs. We assess, define, and plan your IT strategy based on your business direction, and we work one-on-one with your management team to develop a strategy for implementation. We want you to succeed now and in the future.
Learn more about how we craft a unique-to-you IT strategy.
Get an IT Partner that Can Manage it All!
The Benefits of Managed IT Services
We’ve already discussed what all managed IT services can offer your business, but if that alone isn’t enough to convince you of their usefulness, we can go even further. Here are the top three benefits of outsourcing your IT services:
Managed IT services cost a fraction of an internal IT team
Let’s go by the numbers here: a full team of outsourced IT professionals all looking out for your data and ready to help you solve any problem costs about the same as the annual salary for one in-house IT professional.
Managed IT services diminish unnecessary lost time
Time lost to slow computers and other common problems can really start to add up. You might have to wait five minutes today but thirty minutes tomorrow. By the end of the week, you’ve lost a couple of hours to nothing but an annoying technology issue. Something that might have been able to be resolved by a remote IT tech in a matter of minutes.
Managed IT services protect your business, so you can focus on what you do best
As the owner of a company, you have a lot of bigger fish to fry. You don’t want to waste time dealing with daily issues, and we don’t want you to either! Outsourcing IT means that you can rely on the experts to address IT problems quickly and efficiently. Plus, you can rest a little easier knowing that someone is also looking out for your future, too.
Want a more in-depth look at the benefits of working with a managed IT services company?
How Managed IT Services Protect Your Information
So, you know what managed IT services are and the benefits they can provide for your company, but how does it actually work? How do you really know that your information is being protected? It starts with network security and data storage.
You never know when a cybercriminal might target your company. You may think your business is safe because it’s small, but the fact of the matter is that hackers often target small businesses more because they are likely to have weaker security systems in place.
Another misconception for cybersecurity is that it’s easy. Simply install a firewall and don’t open sketchy emails, right? While both of these things are helpful, there’s a lot more to it. True network security is achieved by utilizing multiple layers of defense to stop threats from entering or spreading on your network.
You have to figure out the right combination of protection that works for your company, a balance between security, functionality, and ease of use. Plus, you need to keep up with the latest trends in technology.
If that sounds like a lot for one small business, it is! Every step of a comprehensive network security plan is essential to keeping your information safe, but it is not a job for one person. Everyone in your company has a role to play. Each employee needs to be trained on the best cybersecurity practices.
Sometimes even that isn’t enough, though, which is why we recommend working with a managed IT services company. At ABS, we have been in the business long enough to know what to look for and what works best for individual companies.
Protecting Your Data
Network security is the first step to making sure your business is safe from cyberattacks, but no matter how well you prepare, you are still at risk. In the event of a cyberattack, the key to keeping your data protected is a comprehensive backup and recovery plan. With technology constantly changing (and cybercriminals adapting swiftly too), it can be a challenge to keep up with your security. Having backups of your data, however, keeps you protected and your business running smoothly in the event of a cyberattack.
For example, ransomware attacks can be devastating for some companies without a network security plan in place and backups of their data kept. With ransomware, spyware or viruses make their way onto your network to encrypt your files and hold them “ransom.” The only way to get it back is to pay the ransom. However, with backups and a plan for recovery, you can avoid massive data loss and exorbitant costs, plus return to business as usual in a shorter time frame.
There is a lot that goes into building the best backup and recovery plan for your company, but some of the most important factors are finding something that works for you and your business and covers all the bases. We want you to be prepared in case the worst-case scenario happens to you. Check out this blog post to see what all goes into a successful backup and recovery plan.
Discover why security matters.
Choosing a Managed IT Company
We understand that change isn’t always easy. With something like your network security and data storage, it’s a pretty big decision to make the switch to outsourcing your IT. By considering the benefits, the costs involved, and the potential opportunities in the long run, hopefully the decision becomes more clear: that managed IT services is worth it for your business.
Still, when making the change, there are other things to consider besides the benefits of outsourcing. You still have to choose a company to work with. When doing this, we suggest keeping response time and a proactive approach in mind.
Every minute counts when it comes to your employees experiencing IT issues — especially in the event of a cyberattack! A fast response is essential both on a daily basis and in case of emergency. You also want a support team that is going to keep looking to the future of your security and IT infrastructure. Technology is always changing and you want to change with it.
At ABS, we have over 20 years of IT experience behind us, which allows us to leverage our knowledge and expertise to implement successful solutions to your IT needs. We understand that when it comes to IT infrastructure and network security every company is different. We will work with you to make sure all your needs are met.
Trusted ABS advisors are also ready to answer any questions you might have about outsourcing. If you find yourself with more questions or ready to move onto the next steps of finding a managed IT service that works for you, let’s have a conversation and see how we can help you “The ABS Way.”