IT Solutions for Business Professionals
We take a people-first approach to technology in the workplace.
What can ABS do for your business?
Based in Louisville, KY, our local team of technology engineers and representatives meets your business IT needs with 500+ years of combined experience. Our team is committed to accelerating your business through the application of information, process automation, and team education. We begin our partnership with a business by helping you understand your technology needs, infrastructure health, and factors that may be hindering your business’ strategic competitive advantage. We solve business problems by providing the best technology solutions so you can focus on what you do best.
Our Managed Services Program Assessment is one of the tools we use to determine these needs. You can take the assessment for free and learn how your IT infrastructure is hindering your business.
How does ABS do IT differently?
Our people are shaped by The ABS Way. When you partner with ABS, you know your needs as the customer will come first. Our service-driven technical engineers care deeply about our customers and take a people-focused approach to solving their IT problems.
Our low employee turnover allows us to maintain strong, lasting relationships with the businesses we serve and invaluable knowledge of their unique IT needs. Whether we are completing a EMR implementation, providing Enterprise solutions through a managed-team approach, or providing help desk services, trust and integrity remain the foundation of our relationships.
Managed Services are engrained in our DNA. Our team structure and processes allow us to partner with businesses to provide long-term business technology solutions and systems. Each of our Managed Services customers have a dedicated Technical Account Manager to lead our customers in proactive IT planning. When an issue does arise, our structure allows us to solve 94% of all help desk issues remotely. This means you spend less time constrained by technology and more time focused on what you do best.
What does that difference mean to our customers?
They spend less time managing their IT and more time on their business. We provide services for all business technology needs, including Help Desk support, workstation and server support, network and security services, and backup and data recovery services.
For our customers, this means they only need to work with one technology vendor. We have the opportunity to learn about their business and pair that with our knowledge of the IT industry to design the best solution for their business.
