TAM Spotlight | Advanced Business Solutions

TAM Spotlight – James Hutchinson

May 28, 2021/in TAM Spotlight /by ABS Team

As the VP of Business Development, I have the best seat in the house – I see the beginning of our relationships with clients and how they develop over time. I also have the fortunate opportunity to introduce each of our customers to ABS and hand them off to the Technical Account Managers. I get to watch our TAMs educate our clients on what they should be considering strategically as they grow and how they evolve their security posture. Our TAMs are critical to this process, from service delivery to customer satisfaction!

TAM Spotlight – Sam Lewis

April 21, 2021/in TAM Spotlight /by ABS Team

As the former Director for our Technical Account Managers (TAMs), I’ve seen the work they do for our customers every day. I think of our TAMs as the “lighthouses” for our customers. They alert the ABS team when something hits their radar. They light the way proactively about future issues and creative strategies. Read more

TAM Spotlight – Skyler Daugherty

September 10, 2020/in TAM Spotlight /by ABS Team

As the Director for our Technical Account Managers (TAMs), I see the work they do for our customers every day. I think of our TAMs as the “lighthouses” for our customers. They alert the ABS team when something hits their radar. They light the way proactively about future issues and creative strategies.

TAM Spotlight – Michael Ashabraner

February 28, 2020/in TAM Spotlight /by ABS Team

As the Director for our Technical Account Managers (TAMs), I see the work they do for our customers every day. I think of our TAMs as the “lighthouses” for our customers. They alert the ABS team when something hits their radar. They light the way proactively about future issues and creative strategies.

Why TAMs make our Business Different Than Our Competitors

September 25, 2019/in TAM Spotlight /by ABS Team

The IT support industry is filled with companies touting the technical certifications and overall “geek”ery of their staffs. But highly technical employees have led, rightly in some cases, to the comical stereotypes of tech support that you see in this short clip!

TAM Spotlight: Chris Hollis

August 28, 2019/in TAM Spotlight /by ABS Team

As the Director for our Technical Account Managers (TAMs), I see the work they do for our customers every day. I think of our TAMs as the “lighthouses” for our customers. They alert the ABS team when something hits their radar. They light the way proactively about future issues and creative strategies. Read more

TAM Spotlight: Steven Camp

April 10, 2019/in TAM Spotlight /by ABS Team

At ABS we believe that strategic IT management begins with a proactive mindset and a people-first approach. Our Technical Account Managers (TAMs) are on the frontlines of leading our customers and our team in strategic, proactively managed IT.

Our TAM department is made up of individuals who each have a unique skill set. They have the communication skills to understand and empathize with the customer. They also have the technical ability to guide the customer down a technology improvement plan and coordinate internal resources within ABS to implement the plan of action.

To give you a closer look into our TAM program, we are beginning a spotlight series on our TAMs. We are kicking off the series by spotlighting Steven Camp, TAM for our non-for-profit accounts.

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