Potter & Associates: A Case Study on Backup and Disaster Recovery
When a routine Operating System update to Potter & Associates Architects’ server caused an OS corruption and server failure, they called upon ABS to fix the issue. After identifying the problem, ABS was able to leverage the Intelligent Business Continuity feature of the recently installed Datto Backup and Disaster Recovery solution to quickly restore the server while preventing any downtime or data loss. This gave ABS ample time to repair the OS corruption without data loss and ultimately return to the primary server without any further inconveniences or complications.
Maryhurst: A Case Study on Infrastructure Growing Pains
When Maryhurst received a grant to expand their campus, they called upon ABS to help develop a better solution for their technology infrastructure. With 3 remote sites, various buildings within those sites and future plans for additional buildings, Maryhurst knew their 20 year old phone system couldn’t be expanded anymore. ABS engineers carefully evaluated the current technologies that were being used and formulated a plan that would upgrade their network infrastructure, increase bandwidth and allow a VoIP system to be installed.
KAEC: A Case Study on Managed IT Services
After 16 years of being with the same IT Vendor, KAEC became increasingly frustrated with the quality of support they were receiving. When the push to over-purchase items outweighed the needs of the business ABS was asked to perform an unbiased, third party review of their IT environment and make recommendations for any areas that do not meet general IT ‘best practices’ or that could be considered any type of compliancy violation.