Careers @ ABS

We’re Growing and Always Looking for Great Talent.

We learned years ago that when looking for new talent, focusing only on technical abilities was not the answer. Even though someone’s resume may look great, it was imperative that their people skills were great as well. We can teach the technical skills but the finesse of dealing with people… well, that’s either in you or not. At Advanced Business Solutions, we’re not only looking for individuals who are personable but who also have the desire and willingness to pursue new technical capabilities. Additionally, we want team members who possess a positive attitude and can work individually but also as part of a team.

Why does Advanced Business Solutions stand out from the rest?

ABS was founded in 1995 as a customer service company first and an IT Service company second. We have experienced fast growth and expansion which provides many opportunities for advancement and growth for our employees. We encourage ingenuity and creativity in all aspects of our company and believe that the key to our success has been and will continue to be our constant desire to improve the customer experience.

Current Openings

ENTERPRISE PROJECT TECH

The ideal Advanced Business Solutions Enterprise Project Tech is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in fast-paced environments.  He or she is not afraid to set and meet a high level of expectations. This person is approachable, confident and passionate. The right candidate has exceptional customer service skills and a positive “can-do” attitude.  This structured, organized and detail oriented individual knows how to prioritize and motivate others. He or she must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL ENTERPRISE PROJECT TECH JOB DESCRIPTION

An ABS Enterprise Project Tech is a person with a proven track record of successfully collaborating in a team environment to find creative solutions.  This person is comfortable taking ownership for finding or creating solutions to problems at all costs.  He or she enjoys tinkering with technology outside of work and is always learning new things.

Being empathetic, this person understands that trust and integrity are the foundation of Advanced Business Solutions’ relationships.  The ideal candidate is knowledgeable, authentic and personable.

RESPONSIBILITIES

The daily responsibilities of an Enterprise Project Tech include, but are not limited to, the following:

  1. Troubleshoot technical issues on Desktops, Monitors, Printers, Scanners, etc…
  2. Work with onsite/local IT departments and vendors to provide hardware and software support.
  3. Refresh hardware. Ensure all data and applications are installed on new devices.
  4. Provide support for remote/home users.
  5. Keep all required documentation up to date.

Job Requirements

SPECIFICATIONS

Required

  • 5-7 years of relevant IT experience.
  • Strong working knowledge of Microsoft Desktop Operating Systems including but not limited to Windows XP/ 7/8/10.
  • Working knowledge of Active Directory.
  • Working knowledge of Networking Principles relative to Switches and Wireless Appliances.
  • Above average written and verbal communication and interpersonal skills.

Preferred

  • Bachelor’s Degree in a technical field of study.
  • Industry certifications such as MCSA, MCSE.
  • Experience working for an IT Service Provider.

INSTALLATION TECHNICIAN – STRUCTURED CABLING

The ideal ABS Installation Technician – Structured Cabling is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in a fast-paced environment. He or she is not afraid to set and meet a high level of expectations. This person should be approachable, confident, and passionate. The right candidate has exceptional customer service skills, and a positive “can-do” attitude. This structured, organized, detail oriented individual knows how to prioritize and motivate others. He or she must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL INSTALLATION TECHNICIAN JOB DESCRIPTION

An ABS technician is a hands-on team player who isn’t afraid to get their hands dirty. This person is collaborative, creative, and energetic in spirit. He or she is honest, kind, and courteous.

Being empathetic, this person understands that trust and integrity is the foundation of Advanced Business Solutions’ relationship with its clients. The ideal candidate is knowledgeable, authentic and personable. 

RESPONSIBILITIES

The responsibilities of an ABS Installation Technician – Structured Cabling include, but are not limited to, the following:

  • Install low voltage network/voice/coax cables in many different types of environments. Task would include running, terminating, and managing cabling using best practice methods and adhering to building codes.
  • Install, maintain, test, troubleshoot, and repair switches, and other telecommunications equipment in the field to ensure optimum network usage and quality.
  • Organize and manage existing IDF and MDF wiring locations.
  • Read building drawings to determine locations for data/voice/coax cables and to plan for materials needed to complete task.
  • Mount racks, TV’s, monitors, workstations, to walls of drywall, wood, or concrete.
  • Remotely troubleshooting client issues or being onsite at a client office, providing superior IT customer service.
  • Professionally respond to telephone calls, emails, and web-based service requests.
  • Provide friendly, courteous and quality support for clients.
  • Follow a service ticket through to its completion.
  • Meet or exceed key service metrics.

 SPECIFICATIONS

Required

Strong knowledge of desktop operating systems and productivity software (MS Office, Visio,       PowerPoint, Adobe).

Basic understanding of IP networking.

Basic knowledge of Switches, Routers, and Firewalls.

Self-starter with a proven record of setting and accomplishing goals.

Able to lift objects exceeding 100lbs in weight

Use powered and hand tools proficiently


Preferred

2 to 4 years of on the job experience installing and troubleshooting networking equipment and low voltage cabling.

Above average verbal communication and interpersonal skills.


Desired

Associates or Bachelor’s degree or equivalent experience.

Relevant Industry certifications.

Experience working as part of a team.

UC IMPLEMENTATION ANALYST

This position requires overall project implementation responsibility for a large and complex healthcare customer engagement. The successful candidate will have responsibility and accountability for all aspects of Lync and Skype for Business professional services projects.  The position is to assist a large, complex healthcare company, including multiple sites, by leading migration and deployment efforts.  Overall, the position requires Lync and Skype for Business deployment and migration experience, as well as strong communication and project management skills required to lead a team of resources to complete deliverables on time and within budget.

READ FULL UC IMPLEMENTATION ANALYST JOB DESCRIPTION

The candidate will oversee the development and delivery of complex Skype for Business solutions by consulting on all project activities. Skills include but are not limited to:  sufficient technical ability to review Skype for Business system architecture definition and hardware/software specifications, issue reporting, follow up and closure, as well as delivering solutions, and integrating to other systems and applications. Project management activities include extensive interaction with internal customer resources and senior-level resources by monitoring time/scheduling and budgetary costs.  The resource should have previous experience architecting and deploying Skype for Business projects.  Healthcare industry expertise is a plus.

Performance will be measured by the adherence to project schedules/milestones, overall project profitability and compliance, as well as overall customer satisfaction with delivered solutions.  This role requires strong leadership skills to complete the Skype for Business project on time and within budget, and the resource may participate in customer steering committees related to the broader aspects of the program/project implementation on an ongoing basis.  Finally, the role will provide management assistance and oversight to resources delivering the solutions.

PRIMARY ROLE & RESPONSIBILITIES

  • Overall project implementation responsibility for a large and complex healthcare customer engagement.
  • Provide input to project estimates, technical solution design and plans for projects or project components.
  • Accountable for the successful implementation and on-site deployment of professional services deliverables.
  • Proactively identify and resolve project issues and facilitate the resolution process.
  • Demonstrate leadership by decision making and problem solving, resource management, conflict resolution, planning, prioritizing and goal setting for successful project completion.
  • Maintain and enhance customer, internal resource, vendor and partner relationships at all organizational levels through professional demeanor and communication.
  • Handle day-to-day activities and communication between resources.
  • Strong customer service and teamwork skills. Ability to coordinate cross-organizational resources based on project requirements.
  • Must be able to work independently and/or as part of a wider project team and assume ultimate responsibility for customer satisfaction during the implementation process by delivering installed and thoroughly tested products.
  • Develop, maintain, and manage Microsoft Project plans, project budgets, and P&L using a variety of standard tools including Microsoft Office suite, SharePoint and accounting tools.
  • Maintain project repository by posting project documents and keeping all items up to date in identified systems. Provide status reports and measurements throughout life of the project.  

JOB REQUIREMENTS

  • 5+ years of telephony experience working on voice solutions with carriers, PBX, VoIP and Unified Communications deployments and/or integrations
  • Previous Microsoft Unified Communications voice deployment experience
  • Microsoft certifications in multiple areas including Active Directory, Exchange Server, and Office 365 with a focus on Lync and/or Skype for Business
  • Previous VoIP gateway configuration experience with vendors such as SONUS and AudioCodes
  • Excellent communication skills to both customers and management, and the ability to translate complicated concepts into understandable language
  • Must live within the St. Louis area
  • Ability to travel (up to 25%) and work out-of-hours as required.
  • Ability to pass a background check may also be required.
  • Functional use of MS Office, Word, Excel, and PowerPoint, and the ability to learn and utilize resource tools specific to Aspect/SSM

SYSTEMS ADMINISTRATOR I

The ideal ABS Systems Administrator is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in a fast-paced environment. He or she is not afraid to set and meet a high level of expectations. This person should be approachable, confident, and passionate. The right candidate has exceptional customer service skills, and a positive “can-do” attitude. This structured, organized, detail oriented individual knows how to prioritize and motivate others. He or she must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL SYSTEMS ADMINISTRATOR JOB DESCRIPTION

An ABS technician is a hands-on team player who isn’t afraid to get their hands dirty. This person is collaborative, creative, and energetic in spirit. He or she is honest, kind, and courteous.Being empathetic, this person understands that trust and integrity is the foundation of Advanced Business Solutions’ relationship with its clients. The ideal candidate is knowledgeable, authentic and personable. He or she has a genuine enthusiasm for technology and a keen interest in helping people achieve more through the careful adoption and support of Information Technologies.

RESPONSIBILITIES

The responsibilities of an ABS Systems Administrator include, but are not limited to, the following:

  • Act as first line of support for all Service Requests.
  • Provide basic IT support for Microsoft’s core business applications and operating systems.
  • Triage all incoming issues and open tickets accordingly in ConnectWise.
  • Monitor the Remote Monitoring and Management system alerts and notifications, and respond accordingly by opening service tickets.
  • Provide basic Network Administration. (New user creation, password resets, etc…)
  • Provide support for issues involving malware and virus infections on workstations.
  • Escalate tickets as necessary following the proper escalation procedures.
  • Follow ABS Service Department Standards and Best Practices on a daily basis.
  • Communicate with customers to provide updates on open tickets as needed. (Ticket progress, impending changes, maintenance windows, etc…)
  • Ensure customer expectation is properly set and that all details are properly entered in the corresponding ConnectWise ticket.
  • Meet ticket SLA’s.

SPECIFICATIONS

Required

  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Ability to multi-task and adapt to change quickly.
  • Ability to work in a team environment and communicate effectively.
  • Self-motivated with the ability to work in a fast moving environment.

Preferred

  • 1 to 3 years of on the job experience providing technical support in an Information Technology capacity.
  • Above average verbal communication and interpersonal skills.

Desired

  • Associates or Bachelor’s degree or equivalent experience.
  • Relevant Industry certifications.
  • Experience working as part of a team.

WHY DOES ADVANCED BUSINESS SOLUTIONS STAND OUT FROM THE REST?

ABS was founded in 1995 as a Customer Service company first and an IT Service company second. We have experienced fast growth and expansion which provides many opportunities for advancement and growth for our employees. We encourage ingenuity and creativity in all aspects of our company and believe that the key to our success has been and will continue to be our constant desire to improve the Customer Experience.

Job Type: Full-time

Salary: $35,000.00 /year

Required education: Associate’s Degree

Required experience: Information Technology: 2 years

ENTERPRISE LEAD TECHNICIAN

The ideal Enterprise Lead Technician is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in fast-paced environments.  He or she is not afraid to set and meet a high level of expectations. This person is approachable, confident and passionate. The right candidate has exceptional customer service skills and a positive “can-do” attitude.  This structured, organized and detail oriented individual knows how to prioritize and motivate others. He or she must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL ENTERPRISE LEAD TECHNICIAN JOB DESCRIPTION

A Lead Technician is a leader with a proven track record of successfully collaborating in a team environment to find creative solutions.  This person is comfortable acting as the escalation point for complex technical problems and is able to take ownership for finding or creating solutions to those problems at all costs.  He or she enjoys tinkering with technology outside of work and is always learning new things.

Being empathetic, this person understands that trust and integrity are the foundation of Advanced Business Solutions’ relationships.  The ideal candidate is knowledgeable, authentic and personable.

RESPONSIBILITIES

The daily responsibilities of a Lead Technician include, but are not limited to, the following:

  1. Troubleshoot technical issues on Desktops, Servers, Networking Equipment, Storage Appliances, etc…
  2. Work with various vendors to provide support for hundreds of applications in many different types of environments.
  3. Act as an escalation point for advanced technical problems.
  4. Provide ownership of high level and/or high profile issues to ensure quality service is being provided.
  5. Act as a Senior Technical Resource for other Technicians.

SPECIFICATIONS

Required

  • 5-7 years of relevant IT experience
  • 1-3 years of experience in a “Senior” technical role
  • Strong working knowledge of Microsoft Desktop and Server Operating Systems including but not limited to Windows 7/8/10, Server 2008/2012
  • Strong working knowledge of Active Directory
  • Strong working knowledge of Networking Principles relative to Switches, Routers, Firewalls and Wireless Appliances
  • Strong working knowledge of VMware solutions for Server Virtualization
  • Above average written and verbal communication and interpersonal skills

Preferred

  • Bachelor’s Degree in a technical field of study
  • Industry certifications such as MCSA, MCSE, CCNA, CCNP, VCA and VCP
  • Experience working with SCCM
  • Experience working with Remedy ticketing system
  • Strong working knowledge of Storage Technologies such as NAS and SAN solutions

WHY DOES ADVANCED BUSINESS SOLUTIONS STAND OUT FROM THE REST?

ABS was founded in 1995 as a Customer Service company first and an IT Service company second. We have experienced fast growth and expansion which provides many opportunities for advancement and growth for our employees. We encourage ingenuity and creativity in all aspects of our company and believe that the key to our success has been and will continue to be our constant desire to improve the Customer Experience.

ENTERPRISE END USER COMPUTING TECHNICIAN

An Enterprise EUC Tech is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in fast-paced environments. Is not afraid to set and meet a high level of expectations. Is approachable, confident and passionate with exceptional customer service skills with a positive “can-do” attitude.  This structured, organized and detail oriented individual knows how to prioritize and motivate others. Must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL ENTERPRISE EUC TECHNICIAN JOB DESCRIPTION

An Enterprise EUC Technician has a proven track record of successfully collaborating in a team environment to find creative solutions.  Is comfortable taking ownership for finding or creating solutions to problems.  Enjoys tinkering with technology outside of work and is always learning new things.  Understands that trust and integrity are the foundation of Advanced Business Solutions’ relationships.  Is knowledgeable, authentic and personable.

RESPONSIBILITIES

The daily responsibilities include but are not limited to:

  • Manage Remedy ticket queue to ensure SLA’s are met
  • Successfully execute and deliver pre-defined project scope(s)
  • Troubleshoot technical issues on Desktops, Monitors, Printers, Scanners, etc…
  • Work with other IT firms and vendors to provide support for end users
  • Refresh hardware. Ensure all data and applications are installed on new devices
  • Provide support for remote users
  • Maintain documentation

Job Requirements

SPECIFICATIONS

Required

  • 3-5 years of relevant IT experience
  • Strong working knowledge of Microsoft Desktop Operating Systems including but not limited to Windows XP/ 7/8/10
  • Working knowledge of Active Directory
  • Working knowledge of Networking Principles relative to Switches and Wireless Appliances
  • Above average written and verbal communication and interpersonal skills

Preferred

  • Bachelor’s Degree in a technical field of study
  • Exceptional written and verbal communication and interpersonal skills
  • Industry certifications such as MCSA, MCSE
  • Experience working in Remedy ticketing system

WHY DOES ADVANCED BUSINESS SOLUTIONS STAND OUT FROM THE REST?

ABS was founded in 1995 as a Customer Service company first and an IT Service company second. We have experienced fast growth and expansion which provides many opportunities for advancement and growth for our employees. We encourage ingenuity and creativity in all aspects of our company and believe that the key to our success has been and will continue to be our constant desire to improve the Customer Experience.

ENTERPRISE HELP DESK TECHNICIAN

The ideal Enterprise Help Desk Technician is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in a fast-paced environment. He or she is not afraid to set and meet a high level of expectations. This person should be approachable, confident, and passionate. The right candidate has exceptional customer service skills, and a positive “can-do” attitude. This structured, organized, detail oriented individual knows how to prioritize and motivate others. He or she must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL ENTERPRISE EUC HELP DESK TECHNICIAN JOB DESCRIPTION

An Enterprise Help Desk Technician is a hands-on team player who isn’t afraid to get their hands dirty. This person is collaborative, creative, and energetic in spirit. He or she is honest, kind and courteous.

Being empathetic, this person understands that trust and integrity is the foundation of Advanced Business Solutions’ relationship with its clients. The ideal candidate is knowledgeable, authentic and personable. He or she has a genuine enthusiasm for technology and a keen interest in helping people achieve more through the careful adoption and support of Information Technologies.

RESPONSIBILITIES

The responsibilities of an Enterprise Help Desk Technician include, but are not limited to, the following:

  • Act as first line of support for all clients.
  • Provide basic IT support for Microsoft’s core business applications and operating systems.
  • Triage all incoming issues and open tickets accordingly in Remedy.
  • Provide basic Network Administration. (Password resets, etc…)
  • Escalate tickets as necessary following the proper escalation procedures.
  • Follow Enterprise Helpdesk Standards and Best Practices on a daily basis.
  • Communicate with customers to provide updates on open tickets as needed.
  • Ensure customer expectation is properly set and that all details are properly entered in the corresponding Remedy ticket.
  • Meet Service Level Agreements 

ADDITIONAL DUTIES

  • Improve overall customer service, perception, and satisfaction whenever possible.
  • Responsible for entering time and expenses in ConnectWise.
  • Develop an in depth understanding of support tools, techniques and how technology is used to provide IT services.
  • Expand the technical capabilities of the Help Desk Team by developing processes for addressing common Service Requests

 SPECIFICATIONS

Required

  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written to a wide range of end-users.
  • Understanding of support tools and techniques and how technology is used to provide IT services.
  • Ability to multi-task and adapt to change quickly.
  • Ability to work in a team environment and communicate effectively.
  • Self-motivated with the ability to work in a fast moving environment.

Preferred

  • 1 to 3 years of on the job experience providing technical support in an Information Technology capacity.
  • Above average verbal communication and interpersonal skills.
  • Experience working in Remedy ticketing system

Desired

  • Associates or Bachelor’s degree or equivalent experience.
  • Relevant Industry certifications.
  • Experience working as part of a team.

WHY DOES ADVANCED BUSINESS SOLUTIONS STAND OUT FROM THE REST?

ABS was founded in 1995 as a Customer Service company first and an IT Service company second. We have experienced fast growth and expansion which provides many opportunities for advancement and growth for our employees. We encourage ingenuity and creativity in all aspects of our company and believe that the key to our success has been and will continue to be our constant desire to improve the Customer Experience.

IDENTITY ACCESS MANAGEMENT (IAM) ANALYST

The IAM Analyst is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in a fast-paced environment. He or she is not afraid to set and meet a high level of expectations. This person should be approachable, confident, and passionate. The right candidate has exceptional customer service skills, and a positive “can-do” attitude. This structured, organized, detail oriented individual knows how to prioritize and motivate others. He or she must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL IDENTITY ACCESS MANAGEMENT (IAM) ANALYST JOB DESCRIPTION

An Identity Access Management Analyst is a hands-on team player who isn’t afraid to get their hands dirty. This person is collaborative, creative, and energetic in spirit. He or she is honest, kind and courteous.

Being empathetic, this person understands that trust and integrity is the foundation of Advanced Business Solutions’ relationship with its clients. The ideal candidate is knowledgeable, authentic and personable. He or she has a genuine enthusiasm for technology and a keen interest in helping people achieve more through the careful adoption and support of Information Technologies.

RESPONSIBILITIES

The responsibilities of an ABS IAM Analyst include, but are not limited to, the following:

  • Create, modify, suspend, and delete employee system accounts as required.
  • Create and maintain accurate process documentation.
  • Work with various Business and IT application owners in order to define Role-based access templates for implementing Role Based Access Controls (RBAC) for multiple applications.
  • Provide technical experience for the design and development of provisioning flows and Role Based Access Control entitlements.
  • Assist in collaborating with various identity management stakeholders including Human Resources (HR), Information Technology (IT), and others to ensure effective communication and coordination across the enterprise related to identity and entitlement management policies, procedures, and standards.
  • Assist business needs to develop recommendations and influence corporate projects related to identity and access management.
  • Recommend and drive the enhancement process for the Identity Access Management (IAM) program to meet business needs.
  • Drive program design review working directly with customers and business owners on the integration requirements including provisioning, de-provisioning and user lifecycle into the IAM platform.
  • Maintain and assess operational requirements and service issues for improvement opportunities.
  • Develop strategic road maps for the Identity Management systems and program.
  • Develop enterprise wide standards for identity and access management to meet business needs.
  • Consult with business units when implementing access levels for new systems to ensure quality and accuracy.
  • Create and maintain architecture for IAM systems to meet business requirements.
  • Prepare documentation for audits and acts as the point of contact for audit issues.
  • Perform additional duties as assigned.

ADDITIONAL DUTIES

  • Improve overall customer service, perception, and satisfaction whenever possible.
  • Responsible for entering time and expenses.
  • Develop an in depth understanding of support tools, techniques, and how technology is used to provide IT services.
  • Expand the technical capabilities of the Help Desk Team by developing processes for addressing common Service Requests

SPECIFICATIONS

Required

  • Strong customer service and troubleshooting skills.
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users.
  • Understanding of support tools, techniques and how technology is used to provide IT services.
  • Ability to multi-task and adapt to change quickly.
  • Ability to work in a team environment and communicate effectively.
  • Self-motivated with the ability to work in a fast moving environment.

Preferred

  • 1 to 3 years of on the job experience providing technical support in an Information Technology capacity and hands-on identity and access management experience, security, and/or security administration experience.
  • Hands on work experience in Microsoft Active Directory, AD GPOs
  • Solid understanding of information security policies, standards, and industry leading practices.
  • Above average verbal communication and interpersonal skills.

Desired

  • Associates or Bachelor’s degree or equivalent experience.
  • Relevant Industry certifications.
  • Experience working as part of a team.
  • Experience in working in a Health Care environment.
  • Experience in Remedy IT Service Management System.

ENTERPRISE NETWORKING ADMINISTRATOR

An Enterprise Networking Administrator is a proactive self-starter with exceptional troubleshooting and analytical skills who possesses an ability to excel in fast-paced environments. Is not afraid to set and meet a high level of expectations. Is approachable, confident and passionate with exceptional customer service skills with a positive “can-do” attitude.  This structured, organized and detail oriented individual knows how to prioritize and motivate others. Must possess excellent logical problem solving skills as well as the ability to follow through.

READ FULL NETWORK ADMINISTRATOR JOB DESCRIPTION

An Enterprise Networking Administrator has a proven track record of successfully collaborating in a team environment to find creative solutions.  Is comfortable taking ownership for finding or creating solutions to problems.  Enjoys tinkering with technology outside of work and is always learning new things.  Understands that trust and integrity are the foundation of Advanced Business Solutions’ relationships.  Is knowledgeable, authentic and personable.

RESPONSIBILITIES

The daily responsibilities include but are not limited to:

  • Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems.
  • Perform maintenance on routers, switches, wireless controllers, etc.
  • Create Network Diagrams.
  • Create Wireless Heat Maps.
  • Replace and/or add routers, switches, wireless controllers, etc.
  • Manage Remedy ticket queue to ensure all SLA’s are met.

Job Requirements

SPECIFICATIONS

Required

  • 5+ years’ experience in managing sophisticated computer networks.
  • 3+ years’ experience in network architecture and deployment.
  • Industry certifications such as CCNP.
  • Strong knowledge of Networking Principles relative to Switches, Routers, Firewalls and Cisco Wireless Appliances.
  • Great at organizing, prioritizing and multitasking.

Preferred

  • Exceptional written and verbal communication and interpersonal skills
  • Bachelor’s Degree in a technical field of study
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
  • Experience working in Remedy ticketing system
  • Experience working with VOIP.