abs mayor

Advancing Louisville Through the Power of Technology

As one of the fastest growing IT companies in the region, we are dedicated not only to exceptional customer service but also to the advancement of the Louisville community through technology. On May 23, we unveiled our new 30,000-square-foot office in the Clifton neighborhood, which enables us to continue this mission. Read more

virtual reality for education

How Cochran Elementary Uses Virtual Reality For Education

When you think about IT, a stale office environment might come to mind first. While Business IT management is our bread and butter, we’ve also partnered with the community on some unconventional and exciting IT projects. Most recently, we teamed up with some of the staff from the University of Louisville Hospital to support the virtual reality lab (VR Lab) at Cochran Elementary School. We worked directly with Shannon Putman, Teacher in Residence, who established the VR lab to support and enrich students’ learning experience. Read more

ABS-government blog

IT Support Hurdles In The Municipal and Government Sectors

Over the past few years, we’ve seen more government organizations adopt new and advanced technology in some big ways. Ohio, for example, was the first state to start accepting Bitcoin tax payments, and in the 2018 midterms, West Virginia tested out a mobile app for residents serving abroad to remotely cast their federal election vote.

Read more

outsourcing IT - managed service

Is a Managed Service Provider Right for Your Business?

There are many ways you can manage your company’s IT. An internal IT department is great for those who can afford to staff one, but many companies don’t have the resources to do so.

In fact, 64% of U.S. businesses work with an IT service provider for some or all of their IT needs. Outsourcing IT is often more cost-effective, giving businesses access to IT expertise without the expenses of staffing an entire team. Deciding what is best for your business’s IT can be difficult, though, as each business’ IT needs are different. Read more

outsourcing versus staff augmentation

What Makes More Money Sense: Outsourcing IT Services or Staff Augmentation?

Digitalization in the workplace has the power to increase operational efficiencies and reduce costs. The shifts around AI, Cloud, Mobility, IoT, 5G, Big Data, and Analytics promise a transformation in the way we all do business — they also require a business’ technology infrastructure to be constantly evolving. How do you keep up? Staffing an in-house IT team to manage the growth can be a costly and disruptive challenge, so we see two paths companies are taking to meet the demands and capture the promise of the digital age: staff augmentation or outsourcing.

Read more

IT Trends

Business IT Trends To Watch In 2019

Technology budgets are expected to grow this year across industries and business sizes. We wrote more about that in a previous blog. In this post, we look at what business tech trends are expected to emerge, which stems, at least in part, from how companies are planning to spend their reported budgets.

Businesses of all sizes are dedicating a large percentage of their IT budget to upgrading their outdated IT infrastructure. Beyond upgrading, the rising tech trends differ between industries and even between small and large companies.

Read more

IT budgeting

IT Costs in 2019 – How businesses are budgeting for IT

We may not be finance experts, but we do know that IT expenses should be worked into your annual budget. A recent survey, The 2019 State of IT report, was conducted in July 2018 and consists of data collected from 780 business technology buyers from organizations across North America and Europe. The survey details how different sized businesses will be spending their tech budgets this year.

The trends reported for 2019 should be encouraging to everyone as they reflect business growth. Below are key trends businesses are reporting regarding their IT budgets. We are excited to see how the IT industry grows in leaps and bounds this year and beyond.

Read more

SSAE18 SOC 2 Certified IT service provider Louisville Kentucky

Assuring Trust with Our SSAE18 SOC 2 Type 1 Certifications

Trust is integral to any business partnership, and when you are outsourcing your IT services it is even more crucial that you have confidence in your service provider’s security and reliability.

Empathy is engrained in our company through the ABS Way, and we understand that your data is one of your most important and sensitive assets.

That is why we have pursued becoming a SOC 2 Type 1 business, which means that a service auditor has examined our internal controls based on the trust services criteria relevant to security, availability, and confidentiality, and has attested that you can trust us with your sensitive data. Ultimately, it provides greater transparency which strengthens our customers’ confidence in our services. Read more

Email Phishing scam imitates financial institutions

At ABS, network and security services are just one way we help businesses avoid technology interfering with their work. Recently we have become aware of a new email phishing scam that appears to come from a financial institution and threatens businesses’ sensitive financial data.

Read more