Trust is integral to any business partnership, and when you are outsourcing your IT services it is even more crucial that you have confidence in your service provider’s security and reliability.
Empathy is engrained in our company through the ABS Way, and we understand that your data is one of your most important and sensitive assets.
That is why we have pursued becoming a SOC 2 Type 1 business, which means that a service auditor has examined our internal controls based on the trust services criteria relevant to security, availability, and confidentiality, and has attested that you can trust us with your sensitive data. Ultimately, it provides greater transparency which strengthens our customers’ confidence in our services. Read more
Is a Managed Service Provider Right for Your Business?
/in IT Management /by ABS TeamThere are many ways you can manage your company’s IT. An internal IT department is great for those who can afford to staff one, but many companies don’t have the resources to do so.
In fact, 64% of U.S. businesses work with an IT service provider for some or all of their IT needs. Outsourcing IT is often more cost-effective, giving businesses access to IT expertise without the expenses of staffing an entire team. Deciding what is best for your business’s IT can be difficult, though, as each business’ IT needs are different. Read more
TAM Spotlight: Steven Camp
/in TAM Spotlight /by Tucker OldhamAt ABS we believe that strategic IT management begins with a proactive mindset and a people-first approach. Our Technical Account Managers (TAMs) are on the frontlines of leading our customers and our team in strategic, proactively managed IT.
Our TAM department is made up of individuals who each have a unique skill set. They have the communication skills to understand and empathize with the customer. They also have the technical ability to guide the customer down a technology improvement plan and coordinate internal resources within ABS to implement the plan of action.
To give you a closer look into our TAM program, we are beginning a spotlight series on our TAMs. We are kicking off the series by spotlighting Steven Camp, TAM for our non-for-profit accounts.
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What Makes More Money Sense: Outsourcing IT Services or Staff Augmentation?
/in IT Management /by ABS TeamDigitalization in the workplace has the power to increase operational efficiencies and reduce costs. The shifts around AI, Cloud, Mobility, IoT, 5G, Big Data, and Analytics promise a transformation in the way we all do business — they also require a business’ technology infrastructure to be constantly evolving. How do you keep up? Staffing an in-house IT team to manage the growth can be a costly and disruptive challenge, so we see two paths companies are taking to meet the demands and capture the promise of the digital age: staff augmentation or outsourcing.
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Business IT Trends To Watch In 2019
/in IT Management, Technology Trends /by ABS TeamTechnology budgets are expected to grow this year across industries and business sizes. We wrote more about that in a previous blog. In this post, we look at what business tech trends are expected to emerge, which stems, at least in part, from how companies are planning to spend their reported budgets.
Businesses of all sizes are dedicating a large percentage of their IT budget to upgrading their outdated IT infrastructure. Beyond upgrading, the rising tech trends differ between industries and even between small and large companies.
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IT Costs in 2019 – How businesses are budgeting for IT
/in IT Management /by ABS TeamWe may not be finance experts, but we do know that IT expenses should be worked into your annual budget. A recent survey, The 2019 State of IT report, was conducted in July 2018 and consists of data collected from 780 business technology buyers from organizations across North America and Europe. The survey details how different sized businesses will be spending their tech budgets this year.
The trends reported for 2019 should be encouraging to everyone as they reflect business growth. Below are key trends businesses are reporting regarding their IT budgets. We are excited to see how the IT industry grows in leaps and bounds this year and beyond.
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Assuring Trust with Our SSAE18 SOC 2 Type 1 Certifications
/in News /by ABS TeamTrust is integral to any business partnership, and when you are outsourcing your IT services it is even more crucial that you have confidence in your service provider’s security and reliability.
Empathy is engrained in our company through the ABS Way, and we understand that your data is one of your most important and sensitive assets.
That is why we have pursued becoming a SOC 2 Type 1 business, which means that a service auditor has examined our internal controls based on the trust services criteria relevant to security, availability, and confidentiality, and has attested that you can trust us with your sensitive data. Ultimately, it provides greater transparency which strengthens our customers’ confidence in our services. Read more
Email Phishing scam imitates financial institutions
/in Business Security /by ABS TeamAt ABS, network and security services are just one way we help businesses avoid technology interfering with their work. Recently we have become aware of a new email phishing scam that appears to come from a financial institution and threatens businesses’ sensitive financial data.
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Eye Care Institute Success Stories
/in Customer Stories /by ABSAdminAre you looking for an IT partner? Are you a healthcare institution that needs assistance with medical records? The Eye Care Institute explored an IT partnership for medical records, and Advanced Business Solutions delivered! Check out these success stories from CEO Mark Prussian from The Eye Care Institute. Read more
Survey Says
/in News /by ABSAdminIt is projected that global IT spending will reach $3.7 trillion with Enterprise software and IT services as the main leader in the growth for 2018. This is the largest predicted amount since 2007. John-David Lovelock at Gartner stated in a late release, “spending on IT around the world is growing at expected levels and is in line with expected global economic growth.” To give you a better understanding of how organizations around the world are viewing their IT budgets, a recent survey was taken amongst technology professional organizations in an attempt to determine the funding and spending priorities of all departments within the organization. The following questions were asked: Read more
DATTO SIRIS 3
/in News /by ABSAdminSIRIS 3 is the newest data protection platform DATTO has to offer and it is also the data protection ABS chooses to use for our clients.With this newly structured version DATTO has created, we are able to offer protection to any physical, virtual, and cloud infrastructure on Windows, Mac or Linux. Clients and users not only have the luxury of backing up data on their own devices on their own schedules, but they have the luxury of creating exact copies to store in the DATTO Cloud. With zero hardware investment, SIRIS 3 provides faster backups and restore/recovery times.
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