As one of the fastest growing IT companies in the region, we are dedicated not only to exceptional customer service but also to the advancement of the Louisville community through technology. On May 23, we unveiled our new 30,000-square-foot office in the Clifton neighborhood, which enables us to continue this mission. Read more
When you think about IT, a stale office environment might come to mind first. While Business IT management is our bread and butter, we’ve also partnered with the community on some unconventional and exciting IT projects. Most recently, we teamed up with some of the staff from the University of Louisville Hospital to support the virtual reality lab (VR Lab) at Cochran Elementary School. We worked directly with Shannon Putman, Teacher in Residence, who established the VR lab to support and enrich students’ learning experience. Read more
Over the past few years, we’ve seen more government organizations adopt new and advanced technology in some big ways. Ohio, for example, was the first state to start accepting Bitcoin tax payments, and in the 2018 midterms, West Virginia tested out a mobile app for residents serving abroad to remotely cast their federal election vote.
There are many ways you can manage your company’s IT. An internal IT department is great for those who can afford to staff one, but many companies don’t have the resources to do so.
In fact, 64% of U.S. businesses work with an IT service provider for some or all of their IT needs. Outsourcing IT is often more cost-effective, giving businesses access to IT expertise without the expenses of staffing an entire team. Deciding what is best for your business’s IT can be difficult, though, as each business’ IT needs are different. Read more
At ABS we believe that strategic IT management begins with a proactive mindset and a people-first approach. Our Technical Account Managers (TAMs) are on the frontlines of leading our customers and our team in strategic, proactively managed IT.
Our TAM department is made up of individuals who each have a unique skill set. They have the communication skills to understand and empathize with the customer. They also have the technical ability to guide the customer down a technology improvement plan and coordinate internal resources within ABS to implement the plan of action.
To give you a closer look into our TAM program, we are beginning a spotlight series on our TAMs. We are kicking off the series by spotlighting Steven Camp, TAM for our non-for-profit accounts.
Digitalization in the workplace has the power to increase operational efficiencies and reduce costs. The shifts around AI, Cloud, Mobility, IoT, 5G, Big Data, and Analytics promise a transformation in the way we all do business — they also require a business’ technology infrastructure to be constantly evolving. How do you keep up? Staffing an in-house IT team to manage the growth can be a costly and disruptive challenge, so we see two paths companies are taking to meet the demands and capture the promise of the digital age: staff augmentation or outsourcing.
Technology budgets are expected to grow this year across industries and business sizes. We wrote more about that in a previous blog. In this post, we look at what business tech trends are expected to emerge, which stems, at least in part, from how companies are planning to spend their reported budgets.
Businesses of all sizes are dedicating a large percentage of their IT budget to upgrading their outdated IT infrastructure. Beyond upgrading, the rising tech trends differ between industries and even between small and large companies.
We may not be finance experts, but we do know that IT expenses should be worked into your annual budget. A recent survey, The 2019 State of IT report, was conducted in July 2018 and consists of data collected from 780 business technology buyers from organizations across North America and Europe. The survey details how different sized businesses will be spending their tech budgets this year.
The trends reported for 2019 should be encouraging to everyone as they reflect business growth. Below are key trends businesses are reporting regarding their IT budgets. We are excited to see how the IT industry grows in leaps and bounds this year and beyond.
Trust is integral to any business partnership, and when you are outsourcing your IT services it is even more crucial that you have confidence in your service provider’s security and reliability.
Empathy is engrained in our company through the ABS Way, and we understand that your data is one of your most important and sensitive assets.
That is why we have pursued becoming a SOC 2 Type 1 business, which means that a service auditor has examined our internal controls based on the trust services criteria relevant to security, availability, and confidentiality, and has attested that you can trust us with your sensitive data. Ultimately, it provides greater transparency which strengthens our customers’ confidence in our services. Read more