What is Remote Monitoring & Why Does It Matter?

We hear so many terms and services (like remote monitoring) thrown out and, oftentimes, it’s unclear exactly what these terms and services actually mean.

As you seek to understand your IT needs and the many ways you can choose to meet those needs, it’s important to understand the pros and cons of each option and the opportunities available to you with them!

Remote is a buzzword in our world right now and it generates a few mental pictures.

To some, remote monitoring might sound a bit like “big brother” – especially to your employees!

To others, it might sound like a cop-out – a way for your IT company to get out of having someone in your office to personally take care of your needs.

But, what it really means is faster, better, and more proactive service. Read more