The world of technology has grown exponentially over the last decade and, as we head into a new year and new decade, we don’t see this trend changing anytime soon. As a result you and your employees are likely having to adapt and adapt quickly to the ever-changing technological landscape of your business and the businesses or customers you serve. Read more
If you’re a business owner and you’re constantly struggling with the increasing need for and use of technology and the frustrations that can come with it, then you’re not alone. Technology is a blessing and a curse. It can be the best thing that has ever happened for your business and simultaneously cause catastrophic and financially devastating roadblocks.
For many, choosing an internal IT department is the best choice. Having 24/7 access to an internal team of technological wizards is priceless – except that it’s not. An internal IT department comes at a cost and few businesses can afford to invest such a large portion of their budget in this. Read more
At ABS, we help businesses with day-to-day and long-term technological solutions. This means we help people with the technological constraints that they face daily and seek to proactively develop future technical strategies that will serve them in the future.
We’ve been doing this for over 20 years. What we’ve discovered over time is that few businesses are aware of the cyber-security threats they face on a daily basis and every business is at risk of attack. Because of this, we wanted to approach cyber-security more holistically. Read more
Every business is at risk of a cyber-attack – including yours. While some industries are more at risk than others, no industry or business is safe. In fact, one study proved that hackers attack every 39 seconds. If you, your business, and your employees don’t perfectly follow proper cybersecurity measures, then you have a problem. A key thing to remember is that cybersecurity is a journey, not a destination. You always need to be thinking about how you’re protecting your network. In the world of cybersecurity, we’re always dealing with new kinds of threats because they’re constantly evolving. Unfortunately, it’s not just a box you can check off and forget. You must constantly be monitoring and evaluating your environment and making changes when you see a hole. Read more
The IT support industry is filled with companies touting the technical certifications and overall “geek”ery of their staffs. But highly technical employees have led, rightly in some cases, to the comical stereotypes of tech support that you see in this short clip!
As the Director for our Technical Account Managers (TAMs), I see the work they do for our customers every day. I think of our TAMs as the “lighthouses” for our customers. They alert the ABS team when something hits their radar. They light the way proactively about future issues and creative strategies. Read more
Multi-factor authentication (MFA) is a method of authentication that requires the use of an additional verification method and adds a second form of security to user sign-ins, transactions, and activity. Office 365 offers MFA for all of their programs and we recommend you implement this feature. Not only does this extra method of verification provide maximum security but it allows the Microsoft 365 Admin Center to manage and access all activity from the suite. Here is all of the information our team wants you to know about this level of authentication for Office 365. Read more
ABS was founded nearly 25 years ago in founder Mark Lewis’ basement. Over the years, ABS grew from a team of one to now a team of over 100 technology experts. After outgrowing Mark’s home, the ABS team spent 18 challenging yet formative and memorable years at our previous office on Brownsboro Road. It was in that office that reached the 100-employee mark, found a niche in the Enterprise sector, and truly saw the impact that a people-first approach to IT could have on businesses across our community. To continue our unprecedented growth, we knew it was time to move on from our Brownsboro Road location, and in 2018 we broke ground on our new office in the historic Clifton neighborhood.
Too many businesses are making headlines for all the wrong reasons. Data breaches are on the rise. Every week it seems as though another organization is announcing that its systems have been compromised and its customers’ sensitive information is at risk. All too often, these data breaches are caused by an employee falling prey to a phishing scam.
Historically, the largest IT security concerns were attacks from the outside. These days, though, hackers are turning to employees to open the door to a business’ network and important data through both simple and sophisticated phishing scams. In fact, Verizon’s 2019 Data Breach Investigations Report found that 32% of data breaches involved phishing. Read more