Who Is Your IT Company Actually Working For?

Have you ever wondered who your IT company actually is? There are many organizations that have wondered the same. Here are several relevant and important questions to ask your company’s decision makers about the company you are trusting with important and sensitive information:                     

  1. Is your current IT company meeting THEIR objectives and YOUR goals?
  2. How quickly is your IT company available in a critical situation?
  3. Are you being told what you should do?
  4. Do you fully understand your IT contract?
  5. Is your IT company keeping up with the latest knowledge required for your industry?
  6. Do you know if your IT company has “tiered pricing” or hidden fees that weren’t mentioned in your initial agreement?
  7. Is your IT company’s technical ability up to what you need for your organization?
  8. Is your IT company ready to “pick up the ball” before discussing price?
  9. How many resources does your IT company have available?
  10. Is your outsourcing being outsourced?
  11. Do you know exactly who you will talk to if you call your IT company?
  12. Does your IT company know what they are doing or do they rely on someone else for the tough questions?
  13. Does your IT company anticipate and prepare for your industry’s compliance changes?
  14. Does your IT company only operate during normal business hours or is there flexibility?
  15. Is your IT company an actual partner with you and your organization as well as your specific IT needs?

If you are not confident in ANY question you’ve answered, then it may be time to reconsider who you are receiving your IT services from. At ABS, we are devoted to helping organizations find and meet all of their objectives and goals to reach their full potential. If you need help deciding what those objectives and goals are, reach out to us TODAY and we will be happy to discuss and/or develop ways that can be catered to your organization’s needs.

iOS Source Code Leak to GitHub

February 7, 2018, Apple fought hard to remove a portion of iOS source code that was released and then posted on GitHub. The iOS source code was for a process called “iBoot,” originally reported by Motherboard. This process allows for the system to ensure that the code that is run when an iPhone is turned on, is indeed valid and from Apple. The source code leaked could enable hackers to easily access iOS vulnerabilities, despite the tight securities Apple is known for. After Apple filed a claim notice to GitHub, the source code was removed, but it may have been too little too late.

Though the source code has been taken down, there are still copies that are circulating throughout the web. According to Jonathan Levin, who spoke to Motherboard and who has knowledge of iOS and macOS system programming, this may be the biggest leak in history and is surprising since Apple is exceptional at safeguarding its users against such leaks.

Apple’s lawyers reluctantly conceded that the leak is valid. However, they tried to downplay the significance by stating that is was a “reproduction of Apple’s ‘iBoot’ source code,” the code, they reported “is responsible for ensuring trusted boot operation of Apple’s iOS software.” Although the code was allegedly the iOS 9 iBoot code, parts of it are likely still in use in iOS 11. Apple’s official request to have Github remove the code stated, “The ‘iBoot’ source code is proprietary and it includes Apple’s copyright notice. It is not open-source.”

Although, Apple confirmed that the leaked source code does contain admissible code information, they are not recognizing any security implications that may be impacted. Apple made a statement which may put users at ease. However, there are still some concerns, “Old source code from three years ago appears to have been leaked, but by design the security of our products doesn’t depend on the secrecy of our source code. There are many layers of hardware and software protections built into our products.”  Though Apple has attempted to brush off the leak, there are still concerns with it as the source code was able to make its way to the public, causing great concern for Apple. The source code leak, this time, may have been small, but what is stopping hackers or other harmful materials in the future?

Microsoft Releases Updates Changing the Way Nonprofits use Office 365

As technology continues to accelerate, it is easy to get lost and overwhelmed with intimidating information. ABS is making an effort to provide you with the latest IT news that could affect you and your organization.

As changes are underway to the Microsoft Software Donation Program, many nonprofits will see the difference in the coming months. Many nonprofits receive discounted Microsoft products through organizations like TechSoup. This will change in the near future and may impact many of our nonprofit partners.

TechSoup, along with Microsoft and other providers, is dedicated to expanding on current and new ways to support technology services and solutions for nonprofits and libraries. As technology advances, Microsoft and other providers wish to ensure that your organization is ready for the future and will be able to continue to deliver on your promises to serve.

The numerous changes to the Microsoft Donation Program will take effect on April 1, 2018. The first thing to note is that these new discounted offers will be referred to as Office 365 Volunteer SKU. This is an extension of the original Office 365. Secondly, product selection will be made easier. Microsoft is developing product donations to better serve small business organizations. This means that the standard versions of Office products that were offered before will continue to be offered to eligible nonprofits and libraries through TechSoup. However, premium versions of Microsoft products will only be available to eligible nonprofits and libraries at a discounted price and some of the larger nonprofits may see a price increase.

Unlike before, nonprofits and libraries will not have the limitation of only 10 title groups. Nonprofits and libraries will now have the option to choose from any Microsoft donated products, making it a bit easier to complete business operations.

Not everything will change. The program rules and eligibility will remain the same. Therefore, all eligibility rules will be carried out across all Microsoft nonprofit discounts.

Microsoft and ABS are dedicated to helping you decide which option is best for you and your organization. Changes can be scary and overwhelming, but ABS is here to help keep you informed as new information is released.