HELP DESK
We understand how frustrating technology issues can be and we are here to reduce your stress, not add to it.
STRATEGY
Our goal is to develop a deep understanding of your business to craft technology solutions that aligns with your needs.
BACKUP AND RECOVERY
These precautionary measures are necessary for any business to ensure data is protected.
ENTERPRISE PROJECTS
Let Advanced Business Solutions help you handle your major technical engineering projects.
Providing IT Support to Clients for Over 20 Years.
We Help People. “Trust and integrity” is the foundation of our relationships with clients.
- ABS has crafted an excellent team of skilled, professional, and personable technology engineers.
- We look for a DNA match; we want to bring value and truly meet your needs. Getting to know you and understanding what you do is how we are able to exceed your expectations.
- We operate by the “ABS Way” – the principles and tools that enable our team to provide the highest quality of customer service.
100+
Information Technology Professionals
23
Years in business building a knowledge base
98.3%
Current Customer Satisfaction Rate
94%
Of all help desk issues solved remotely
OUR PEOPLE
Our team is comprised of over 100 employees with a wide range of people, technology, and problem solving skill sets. We also have very low turnover, meaning most of our team members have abilities that weave in and out of each department. We take pride in our staff and emphasize building solid relationships in the community. These partnerships are mutually fulfilling, and we are proud to serve clients from both the public and private sectors, from local businesses to some of the largest and most recognizable names in the region.
What our Clients Are Saying…
Without ABS and your willingness to engage our ISP, we would still be dead in the water regarding our IP phones system following our circuit upgrade. Thank you just doesn’t seem like a good enough word. He is definitely our “go to guy.
Thanks for all the updates and for keeping us informed of what was happening, what to do, and where to get help. You guys are the best!
We moved our servers this weekend which caused us to do a real world test of the virtual environment disaster recovery setup. It performed flawlessly and we were only down for a minimal amount of time.
ABS is professional, timely, and have done a nice job managing our account. It has helped tremendously having a lead for our account that can track trends and who really gets to know the IT landscape.
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450
900
ABS Team
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ABS Team2019-06-19 14:42:202019-07-01 09:41:19Making Clifton Home: A New Era at ABS
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ABS Team
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ABS Team2019-06-04 14:01:262019-06-04 14:04:23Advancing Louisville Through the Power of Technology
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ABS Team
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ABS Team2019-01-16 09:27:512019-04-09 12:26:54Assuring Trust with Our SSAE18 SOC 2 Type 1 Certifications