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Computer locking up? Crashing? This is a tough problem to solve because these types of problems do not generate an error message and there's rarely a useful clue. The cause could be one of many: a corrupted data file, bad software, corrupted Windows, bad hardware, or something environmental like bad power. Attack the problem methodically. First, perform some minor maintenance. Delete your temp files in the c:\windows\temp folder, delete the temporary Internet files, run "scan disk" and, most importantly, update your virus software and perform a virus scan. It wouldn't hurt to run the hardware diagnostic software that came with your computer as well. If this doesn't fix the problem, ask yourself if the computer misbehaves when you are working with a particular file or program. If yes, delete the file or reinstall the program. Lastly, reinstall Windows. If none of this works, get the computer back to factory specifications. Most systems come with a restore CD to make your computer act like it did when you took it out of the box (backup data first). If your computer acts up while you are restoring the computer, its likely to be a hardware issue. One more thing to consider is "dirty power". If you have "dirty power", your electricity isn't coming to your office at a steady 110 volts. This plays havoc on computers. There's a stretch on Bardstown Road that is particularly troublesome. An uninterruptible power supply can provide a consistent power stream to your system to alleviate that problem. Give me a call if you need help in this regard.
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